At Nickel Ads, we are committed to delivering high-quality office desks and ensuring customer satisfaction. This Warranty Policy outlines the terms and conditions under which warranty coverage is provided for products purchased from our store.

1. Warranty Coverage

We offer a standard 1-year limited warranty on most office desk products, unless otherwise specified on the individual product page. This warranty covers manufacturing defects and issues that occur during normal, intended use.

Note: Specific warranty terms may vary depending on the product. Please refer to the product’s page for additional details.

2. Warranty Period

The warranty is valid for one (1) year from the date of purchase.

3. How to File a Warranty Claim

To file a warranty claim, follow these steps:

  • Contact Us:
    Email our support team at support@nickelads.store or call us at +1 464 255 6633

  • Provide Details:
    Include your order number, product name, a detailed description of the issue, and any supporting images or videos.

  • Return Authorization:
    If your claim is valid under warranty terms, we will provide instructions for returning the item for inspection, repair, or replacement.

4. What the Warranty Does Not Cover

The warranty does not cover:

  • Damage caused by misuse, improper assembly, accidents, or neglect

  • Normal wear and tear

  • Altered or repaired products without prior authorization

  • Products purchased from unauthorized resellers or marketplaces

  • Cosmetic damage that does not affect functionality

5. Limitation of Liability

Nickel Ads’ liability is strictly limited to the repair or replacement of defective items under warranty. We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products.

6. Contact Us

For any questions regarding warranty coverage or to initiate a claim, please reach out to us:

Nickel Ads
📍 Address: 1841 Albert St, Springfield, IL 62702
📞 Phone: +1 464 255 6633
📧 Email: support@nickelads.store

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