At Nickel Ads, we aim to provide fast, reliable, and affordable shipping for all our office desk products. Please read below for details about our shipping process, timelines, and policies.

1. Shipping Locations

We currently ship to addresses within the United States, excluding U.S. territories, Alaska, and Hawaii.
Note: We do not ship internationally at this time.

2. Processing Time

• Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

• You will receive a confirmation email with tracking information once your order has shipped.

3. Shipping Methods & Delivery Times

We partner with trusted carriers (e.g., UPS, FedEx, USPS) to deliver your products. Estimated delivery times:

Delivery timeframes are estimates and may vary based on location and carrier delays.

4. Shipping Charges

Shipping fees are calculated at checkout based on the weight, size, and destination of your order.
Free Standard Shipping is available on orders over $100.

5. Tracking Your Order

Once your order ships, you’ll receive an email with a tracking number. You can use this to monitor the status and location of your package.

6. Delivery Issues

If your package shows as delivered but you have not received it:

• Check with neighbors or household members

• Look around your delivery area

• Wait 24 hours (some carriers may mark items as delivered before they arrive)

If the package still hasn’t arrived, contact us at support@nickelads.store, and we’ll assist you further.

7. Damaged Packages

If your order arrives damaged:

• Take clear photos of the damaged item and packaging

• Contact us within 7 days of delivery
  We will arrange a replacement or refund as quickly as possible.

8. Incorrect Shipping Information

Please double-check your shipping address before placing your order. If you entered incorrect information, contact us immediately. We cannot guarantee changes after your order has been processed.

9. Delays

While we strive for timely delivery, delays may occur due to weather, carrier issues, or high demand. We appreciate your patience and understanding in such cases.

10. Contact Us

For questions about your shipment or delivery:

• Email: support@nickelads.store

• Phone: +1 464 255 6633

• Address: 1841 Albert St, Springfield, IL 62702